Support
If something goes wrong in a game or you have a question, send us an email. We reply in English or Korean.
Including these helps us check faster
- The game's name
- Your device model and OS version (e.g. iPhone 15, iOS 27.1)
- When it happened and on which screen
- A screenshot, if you have one
Frequently asked questions
Where is my progress saved?
Both games save your progress on your device. Uninstalling the app deletes your progress too. In the Android version of Cursed Arsenal, signing in to Google Play Games also keeps a copy in your Google account.
Can I play offline?
Yes. Both games work without an internet connection. Ads in Sasinpae only appear while you are online.
How do payments and refunds work?
Payments are handled by the store you bought from, and Workuniverse never receives your payment details. Refunds follow each store's own process.
Refund help by store
CURSED ARSENAL
How do I change the language?
Open Settings and choose your language under Language.
Are there ads or extra payments?
No. After a single purchase you can play to the end with no ads and no further payments.
SASINPAE
How do I change the language?
Use the language button on the title screen.
When do ads appear?
You choose whether to watch an ad for a bonus. A full-screen ad may appear after you clear a pass and when a journey ends, and never during battle. You can clear every pass without watching any ads.
How do I change my ad consent (EU, UK and similar regions)?
Open the Save info screen in the game and tap Ad privacy settings to choose again. This button only appears in regions where consent is required.